Project description
The project aims to develop innovative strategies and
techniques of end-user development for the market of
software for SMEs. These EUD strategies shall enable
end-users (as non-professional developers) to manage their
local IT-infrastructure in their organizational and process
context.
Following challenges are in the focus of EUDISMES:
Two different and complementary perspectives help to build the EUD approach: the development perspective focuses on the approvement of the development process and applied technologies, while the improvement perspective aims to design the processes of technical and organizational adaptation by active end-users. Therefore, concepts for the technical support of EUD are implemented and evaluated (to support user-user interaction for the establishment and the exchange of software configuration and appropriation):
Following challenges are in the focus of EUDISMES:
- Evaluation of and development based on existing and potential software architecture methodologies (e.g., service-oriented architectures) to create innovative EUD methods,
- Evaluation of (software-)ergonomical issues, usability engineering
- Integration of organizational development (OD), IT design and external consulting services
Two different and complementary perspectives help to build the EUD approach: the development perspective focuses on the approvement of the development process and applied technologies, while the improvement perspective aims to design the processes of technical and organizational adaptation by active end-users. Therefore, concepts for the technical support of EUD are implemented and evaluated (to support user-user interaction for the establishment and the exchange of software configuration and appropriation):
- Articulation support: for the exchange of (online-/offline-) comments of software end-users
- Negotiation support: for the exchange of (online-/offline-) negotiation between end-users regarding software configuration
- Decision support: for collaborative decisions on software configuration solutions
- Observation support: with respect to practice of use (e.g., frequency and correlation of use patterns, configuration solutions etc.)
- Demonstration support: regarding the intended visualization of individual and collaborative use of software
- Recommendation support: establishment of a recommendation network regarding use patterns and configuration solutions
- Simulation support: use patterns and configuration solutions shall be simulated in a comprehensive way for end-users
- Exploration support: enhancement of the simulation by freely configurable, hypothetic use scenarios
- Version management support: storage and visualization of histories of use patterns and configuration solutions
- Delegation support: tasks of adaptation and configuration shall be delegated to specific users and roles in user communities
